"Pool and lounge chairs on the roof are very nice."
Diane from Canada
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"The location is it's strongest selling point."
Lisa1 from United Kingdom
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"The rooftop pool was awesome!"
Chelsea
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Rooms and Accommodations
Hotel Los Itzaes offers 16 air-conditioned rooms with free Wi-Fi, cable TV, and mini-bars. Select rooms include king-size beds, private balconies with city views, and seating areas. Bathrooms feature step-in showers with contemporary showerheads, organic toiletries, magnifying mirrors, and hairdryers. Some units can accommodate up to 3 persons with two beds.
Dining Options
Guests receive a free continental breakfast buffet served in the vine-laced atrium, featuring pastries, yogurts, and fresh fruit. The hotel is located one block from 5th Avenue, which offers diverse dining options including Tony's Pizza, The Coffee Bean, and various local restaurants and cafes.
Leisure and Facilities
The hotel features a rooftop pool area with sun loungers, umbrellas, and views of the city and sea. Additional facilities include a sun terrace, indoor garden, and solarium. The area offers cycling opportunities, and nearby attractions include Xplor Theme Park and Xcaret Eco Theme Park.
Location and Transportation
Located at the corner of 10th Avenue and 8th Street in downtown Playa del Carmen, the hotel is a 3-minute walk from the beach and 15 minutes from the Cozumel ferry terminal. Nearby landmarks include Quinta Avenida (0.3 km), Coco Bongo (0.3 km), and Los Fundadores Park (0.5 km). The area has multiple tour operators, pharmacies, and bike, scooter, and car rentals.
Hotel Services
Services include a roundtrip airport shuttle, free continental breakfast, and 24-hour front desk. The hotel provides ironing facilities, trouser presses, and garden furniture. The rooftop terrace has metal tables and chairs with sun loungers available for use.
“In my opinion, this hotel stands out for its boutique feel, placing it as a solid choice in Playa del Carmen. The rooftop pool, though small, offers a pleasant view towards Cozumel, and the hotel's location balances proximity to 5th Avenue with a quieter atmosphere. Overall, it seems a reliable option for those wanting to explore the area.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room
2 persons
16 m²
1 King-size bed
Shower
Balcony
room details
Double Room Two Double Beds
4 persons
16 m²
2 Double beds
Shower
Balcony
room details
Junior Suite
4 persons
20 m²
2 Double beds
Shower
Bathtub
room details
Deluxe Junior Suite
2 persons
20 m²
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones